Man, I can’t tell you how many times we listen to calls and hear answering services…that just ABSOLUTELY suck!!! The staff hired for these companies do not care about you, your patients or anything other than clock in, clock out. They get off the phone as fast as possible, (probably to get back to gossiping [...]
I got this emailed to me. It has zero value in business. But it is funny.
Take 5 minutes out of your life for some laughs.
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I warned that this was coming. I did an hour long webinar two weeks ago and told everyone that this would happen. And now here it is. Google 7 Pack while still in smaller areas is being test by Google down to a 3 to 4 pack RIGHT NOW! Here is the 7 pack: Here [...]
A recent study done by American Express Global Customer Service Barometer showed that the average number of people that a customer will tell a good customer service experience to is 9. While the average number of people that they will tell a bad customer service expereince to is 16! Nearly DOUBLE. So customer service is [...]
Dan Kennedy is one of my mentors. He runs the mastermind group that I am a part of. I belong to it because it helps me to achieve my goals. (Do you have a mastermind group?) Dan Kennedy talks about separating yourself from the noise. Well man, in chiropractic, there is A LOT of noise, [...]
Almost 2 weeks into the new year and most people have given up on their new years resolutions. Ask any coach in chiropractic and their biggest beef is clients’ lack of follow through. I hope I am “preaching to the choir” here, but chances are, I am not. So I wanted to drop this friendly [...]
I am forever a student of marketing. Dan Kennedy is one of the longest running gurus of direct sales and marketing ideas. In his book, Marketing to the Affluent he talks at length about the pay for the experience. What is the experience of first class, instead of coach on airplanes. Or better yet private, [...]
We are celebrating 3 great years in business, many more years at the drawing board of course. Each year I take a few minutes to reflect on the prior year and more importantly look forward to the next year. If you do not know where you are going, it does not matter how fast you [...]
I am doing a quick survey. I would like your feedback on this 1 question: What is your biggest fear, frustration or challenge when it comes to chiropractic marketing? (please leave comment below)
So many Chiropractors complain about Yelp’s review system… I am sorry to report that the class action lawsuit has been dismissed! You can read about it here: http://techcrunch.com/2011/10/26/class-action-lawsuits-over-yelps-review-system-dismissed/ So the moral of the story is get more reviews. Get them on as many different sites as possible. Work to never get a bad review. Get [...]