Absoultely! A friend of mine initially asked people to review him on Yelp and they(Yelp) deleted them (to my knowledge he is not a paying customer)…
I am one of those that solicited patients for reviews but they disappeared. When they disappeared, I stopped soliciting for yelp and only solicited for Google, Yahoo, and Bing. I have about 50 reviews between them… but not for yelp because they delete them. You can find my business listing on google for some samples to see if they seem fake. I think Google has pretty accurate algorithms.
-Dr. Michael Haley, Chiropractor Pompano Beach, FL
Interesting! We have had only 2 reviews both legit by patients, and they are still posted. The one that the receptionist did post is gone. We are not paying Yelp either.
Yelp’s algorithm deletes reviews of people who are not frequent reviewers. It has nothing to do with whether or not one is a paying customer of yelp. Of interest, we got talked into a trial paid top placement by Yelp salespeople. For $300 per month we got placed in the top position of chiros in zip code for 500 hits per month. Our new patients from Yelp went WAY down for the 3 months we tried this. Needless to say, we dropped that program. Waste of $1000!!!!
Very good article…very interesting…we have heard the same thing about yelp that they delete reviews from people who do not frequent the site. This does not make complete sense as why should someone who is not as active be penalized? Thank you for the interesting discussion.
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Yes, the same thing happened to me with 2 reviews. Now I understand. Thank you for the article.